Privacy policy

Privacy Policy
This Privacy Policy describes how deluxable (“the Site”, “we”, “us”, or “our”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

Contact
If you have questions, need more information about our privacy practices, or would like to make a complaint, please contact us at info@deluxableworld.com.

Collecting Personal Information
When you visit the Site, we collect information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. Personal Information includes any information that can be used to identify an individual.

Device Information
We collect device information to load the Site accurately and perform analytics to improve performance. This information is collected automatically using cookies, log files, pixels, and similar technologies and may include browser type, IP address, time zone, cookie data, viewed pages or products, search terms, and interaction data. This information is shared with Shopify and other service providers for business and analytics purposes.

Order Information
We collect order information to fulfill contracts with you, process payments, arrange shipping, provide invoices and confirmations, communicate with you, screen orders for fraud, and provide marketing where permitted by law. This information is collected directly from you and may include name, billing address, shipping address, payment information, email address, and phone number. This information is shared with Shopify and payment processors for order processing.

Customer Support Information
When you contact us for support, we collect information necessary to assist you. This information is collected directly from you and used solely for customer service purposes.

Minors
The Site is not intended for individuals under the age of 18. We do not knowingly collect Personal Information from children. If you believe a child has provided us with Personal Information, please contact us to request deletion.

Sharing Personal Information
We share Personal Information with service providers to help us operate the Site and fulfill our obligations. We use Shopify to power our online store, and your data may be shared with them and other trusted partners as necessary. We may also share Personal Information to comply with legal obligations, respond to lawful requests, or protect our rights.

Behavioural Advertising
We use Personal Information to provide targeted advertising and marketing communications. This may include sharing information about your use of the Site, purchases, and interactions with ads with advertising partners through cookies, pixels, and similar technologies. You can opt out of targeted advertising via platform settings such as Google Ads, Facebook Ads, or through industry opt-out tools.

Using Personal Information
We use your Personal Information to operate the Site, process payments, fulfill orders, arrange shipping, provide customer support, and communicate with you about products, services, and offers.

Lawful Basis (GDPR)
If you are located in the European Economic Area, we process your Personal Information based on your consent, performance of a contract, compliance with legal obligations, and our legitimate business interests, provided these do not override your fundamental rights.

Retention
We retain your Personal Information for our records unless and until you request its deletion, except where retention is required by law.

Automatic Decision-Making
Shopify and payment providers may use limited automated decision-making for fraud prevention, such as temporary blocking of IP addresses or payment methods. These measures do not have a legal or significant effect on you.

Selling Personal Information
We do not sell Personal Information as defined under applicable privacy laws.

Your Rights (GDPR)
If you are a resident of the EEA, you have the right to access, correct, update, erase, or transfer your Personal Information and to object to certain processing activities. To exercise these rights, please contact us at the email address above. Your data may be processed outside Europe, including in Canada and the United States, in accordance with GDPR-compliant safeguards.

Your Rights (CCPA)
If you are a resident of California, you have the right to request access to, correction of, or deletion of your Personal Information. You may also designate an authorized agent to make requests on your behalf.

Cookies
We use cookies to operate and optimize the Site, including functional, performance, analytics, and advertising cookies. Cookies help remember your preferences and improve your browsing experience. You can manage cookie preferences through your browser settings. Blocking cookies may affect Site functionality.

Do Not Track
We do not alter data collection practices in response to “Do Not Track” browser signals due to the lack of an industry standard.

Changes
We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes.

Complaints
If you are not satisfied with our response to a privacy complaint, you have the right to lodge a complaint with your local data protection authority.

Last updated: 06 February 2026